Information Collection and Use
(A) MST Services collects User email addresses and other identifying information (including but not limited to name, title, company name, email address, physical address, phone and fax number, IP address etc.) when Users subscribe to the blog, when they register (or try to register) for a training or conference or when they take the training exam. Some sites collect information from Users for QA and training purposes. These sites house recordings of therapy, supervision and consultation audio recordings as well as paperwork for consultation. We recommend that the MST clinical paperwork and recorded audio files used for QA purposes do not contain information that identifies clients or family members by name or location. Users should follow agency and accreditation guidelines when documenting treatment sessions. Therapists should exercise prudence regarding the content of the client's record and exclude information that does not directly influence MST treatment progress and outcomes for the client. Information should only be released with the patient’s specific approval.
The above information is stored within the sites for ease of file sharing. Permissions are limited to those working directly with the agency and internal MST Services staff.
MST Services does not rent, sell, or give this information to any other third party.
(B) MST Services and our third-party partners use "cookies" to help users personalize their online experience. A cookie is a text file that is placed on the user’s hard disk by a Web server. Cookies are not used to run programs or deliver viruses to the computer. Cookies are uniquely assigned to the user and can only be read by a Web server in the domain that issued the cookie to the user. One of the primary purposes of cookies is to provide a convenience feature to save time for users.
MST Services uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our products. We may hire vendor companies to provide limited services on our behalf, such as providing technical support, hosting data, and to assist us in providing the products and services
Opt out of communications: You may also opt out of receiving marketing communications from us by using the unsubscribe link within each email, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding business email or phone communication.
You may be able to opt out of receiving personalized advertisements from other companies who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising. For more information about this practice and to understand your options, please visit: http://www.aboutads.info , http://optout.networkadvertising.org/ and http://www.youronlinechoices.eu .
MST Services has further committed to cooperate and comply with EU Data Protection Authorities (DPAs) as our independent recourse mechanism with respect to dispute resolution.
If a privacy complaint is not resolved through these channels, under certain limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel as a last resort.
Questions About Privacy and Your Rights
As mentioned above you have the right to ask to opt out of having us share your personal information with a third party and not to be used for a purpose that is materially different from the purpose(s) for which it is originally collected if you choose.
You can contact us at any time to:
- Request access to information that MST Services has about you
- Correct any information that MST Services has about you
- Delete information that MST Services has about you
If you have any additional questions about MST Services collection and storage of data, please contact us. You may also contact MST Services attention:
Nancy Hill, 4 Carriage Ln, Ste. 102, Charleston, SC 29407.
MST Services may be required by law to disclose personal information in response to lawful requests by public authorities. We vow to meet national security and law enforcement requirements if the lawful need of sharing such information arises.